Ga terug

  • Functieomschrijving

  • Vereisten

  • Wij bieden

  • Jouw groei

  • Bedrijfsinformatie

  • Sollicitatieprocedure

Ga terug

  • Functieomschrijving

  • Vereisten

  • Wij bieden

  • Jouw groei

  • Bedrijfsinformatie

  • Sollicitatieprocedure

Functieomschrijving

Your mission

We are looking for a dedicated Night Receptionist to ensure smooth and secure overnight operations across our hotels.

If you're detail-oriented, dependable, and enjoy working independently during the quiet hours, this is your chance to make a difference where it matters most.

You will be responsible for overseeing the front desk operations during the overnight shift, ensuring smooth and efficient guest service, and performing end-of-day financial reconciliation.

This role is a combination of guest service, administrative, and accounting duties, requiring attention to detail, accuracy, and professionalism. This role also includes light food & beverage duties, such as preparing and setting up the breakfast service for early morning guests.

Vereisten

Job requirements

Key Responsibilities:

Front Desk Operations
• Welcome and check-in late arrivals in a professional and friendly manner
• Handle guest requests, inquiries, and complaints promptly and efficiently
• Process check-outs and prepare bills for early departing guests
• Ensure lobby and reception areas are clean and presentable during the night
• Follow daily night checklist

Night Audit and Reporting
• Perform nightly audit of all hotel revenue, including rooms, food & beverage, and other outlets
• Reconcile and balance daily transactions and post any necessary corrections
• Prepare daily summary reports for management (e.g. occupancy, revenue, etc.)
• Roll the date in the property management system (PMS) and close the business day
Security and Safety
• Monitor the property to ensure the safety and security of guests and staff
• Follow emergency procedures and report any suspicious activity to management or security personnel
• Conduct property walks and ensures all access points are secure

Cash Handling
• Reconcile the front desk cash drawer and ensure all transactions are properly accounted for

Must-have

    Nice-to-have

    • 2 jaar relevante ervaring,
    • De gepaste acties nemen bij een geschil met een klant (commerciële ingesteldheid, ...)
      De klanten informeren over de diensten van de organisatie en vertoningen, restaurants, toeristische plaatsen
    • Taken uitvoeren zonder ondersteuning of toezicht van anderen.
      Handelen in overeenstemming met de waarden en normen van de organisatie.
      Rekening houden met de wensen en behoeften van klanten en hiernaar handelen.
      Algemeen aanvaarde normen volgen.
      Respectvol opkomen voor je eigen mening.
      Informatie en ideeën schriftelijk of mondeling overbrengen.
    • Nederlands
      Frans

    Wij bieden

    What we offer?

    • Competitive salary
    • Meal allowance / uniform provided
    • Opportunities for career development and training
    • Employee discounts and benefits

    Groei met ons mee

      Bedrijfsinformatie

        Sollicitatieprocedure

          Job image
          H

          Complex Night Receptionist

          Holiday Inn Express Brussels Airpor

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