{"id":35051,"date":"2026-09-15T19:43:56","date_gmt":"2026-09-15T18:43:56","guid":{"rendered":"https:\/\/www.jobfunders.com\/?page_id=35051"},"modified":"2026-09-15T19:43:56","modified_gmt":"2026-09-15T18:43:56","slug":"klantendienstmedewerker-aanwerven","status":"publish","type":"page","link":"https:\/\/www.jobfunders.com\/en\/klantendienstmedewerker-aanwerven\/","title":{"rendered":"Klantendienstmedewerker aanwerven: zo vind je de juiste klantendienstmedewerker"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;JFF hero&#8221; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;0px|0px|0px|0px&#8221; custom_margin=&#8221;0px|0px|0px|0px&#8221;][et_pb_fullwidth_code admin_label=&#8221;JFF hero code&#8221; _builder_version=&#8221;4.27.4&#8243;]<\/p>\n<style>\n  .jfw { --paper:#FAF8F4; --card:#FFFFFF; --ink:#26303F; --soft:#5A6478; --navy9:#232E42; --or0:#FBF3E6; --or5:#E1993B; --or6:#C97F26; --line:#E6E1D8; }\n  .jfw, .jfw * { box-sizing:border-box; margin:0; padding:0; }\n  .jfw { background:var(--paper); color:var(--ink); font-family:'Poppins',Helvetica,Arial,sans-serif; font-size:16px; line-height:1.65; }\n  .jfw .wrap { max-width:1140px; margin:0 auto; padding:0 24px; }\n  .jfw .eyebrow { display:inline-block; font-size:12px; font-weight:700; letter-spacing:0.1em; text-transform:uppercase; color:var(--or5); background:rgba(225,153,59,0.16); border-radius:999px; padding:6px 14px; margin-bottom:16px; }\n  .jfw .btn { display:inline-block; font-weight:700; font-size:15.5px; border-radius:10px; padding:15px 28px; text-decoration:none; transition:background .2s ease; border:0; cursor:pointer; font-family:inherit; }\n  .jfw .btn-primary { background:var(--or5); color:#FFFFFF; }\n  .jfw .btn-primary:hover { background:var(--or6); color:#FFFFFF; }\n  .jfw .btn-lijn { border:2px solid rgba(255,255,255,.35); color:#FFFFFF; background:transparent; }\n  .jfw .btn-lijn:hover { border-color:#FFFFFF; color:#FFFFFF; }\n  .jfw .btn:focus-visible { outline:3px solid var(--or6); outline-offset:2px; }\n  .jfw .syshero { background:var(--navy9); color:#EDF0F6; position:relative; overflow:hidden; padding:72px 0 80px; }\n  .jfw .syshero::before { content:\"\"; position:absolute; inset:0; opacity:.05; background-image:radial-gradient(120px 70px at 12% 18%, #fff 0 60px, transparent 61px),radial-gradient(110px 64px at 78% 12%, #fff 0 55px, transparent 56px),radial-gradient(100px 60px at 30% 78%, #fff 0 50px, transparent 51px),radial-gradient(130px 74px at 88% 70%, #fff 0 62px, transparent 63px); }\n  .jfw .syshero .wrap { position:relative; max-width:900px; text-align:center; }\n  .jfw .syshero h1 { font-size:clamp(28px,4.2vw,44px); font-weight:800; line-height:1.15; color:#FFFFFF; text-wrap:balance; }\n  .jfw .syshero h1 em { font-style:normal; color:var(--or5); }\n  .jfw .syshero .sub { margin:18px auto 0; max-width:62ch; color:#C2CBDC; }\n  .jfw .kerngrid { margin-top:36px; display:grid; grid-template-columns:repeat(3,1fr); gap:14px; text-align:left; }\n  .jfw .kern { background:var(--card); border-radius:14px; padding:20px 22px; box-shadow:0 12px 30px rgba(0,0,0,.22); }\n  .jfw .kern b { display:block; font-size:clamp(22px,2.6vw,28px); font-weight:800; color:var(--navy9); font-variant-numeric:tabular-nums; line-height:1.2; }\n  .jfw .kern span { display:block; margin-top:8px; font-size:13.5px; color:var(--soft); line-height:1.5; }\n  .jfw .bronregel { margin-top:22px; font-size:13px; color:#8D99B0; }\n  .jfw .bronregel a { color:#C2CBDC; }\n  .jfw .kerngrid br { display:none; }\n  .jfw [hidden] { display:none !important; }\n  @media (max-width:860px){ .jfw .kerngrid { grid-template-columns:1fr; } }\n<\/style>\n<div class=\"jfw\">\n<section class=\"syshero\">\n<div class=\"wrap\">\n    <span class=\"eyebrow\">For employers \u00b7 customer service<\/span><\/p>\n<h1><em>Customer service agent<\/em> recruit without searching<\/h1>\n<pee class=\"sub\">Are you looking for a customer service representative for your customer service via phone, email, or chat? Jobby searches 24\/7 in talent pools of 260,000+ candidates, invites the right profiles, and screens for the must-haves you define. Jobby recruits. You hire. 24\/7.<\/pee>\n<div class=\"kerngrid\">\n<div class=\"kern\"><b>200+<\/b><span>Open customer service vacancies on JobFunders in Flanders<\/span><\/div>\n<div class=\"kern\"><b>2 min<\/b><span>until the first SMS invitation after activation of Jobby<\/span><\/div>\n<div class=\"kern\"><b>76%<\/b><span>receives applications within 60 days of the Jobby vacancies<\/span><\/div>\n<\/div>\n<pee class=\"bronregel\">Vacancies: live supply on JobFunders, surveyed in September 2026 \u00b7 Jobby figures: 2026 management report and product behavior \u00b7 <a href=\"https:\/\/www.jobfunders.com\/nl\/werkgevers\/\">This is how JobFunders works for employers<\/a><\/pee>\n  <\/div>\n<\/section>\n<\/div>\n<p>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;JFF tabel&#8221; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;0px|0px|0px|0px&#8221; custom_margin=&#8221;0px|0px|0px|0px&#8221;][et_pb_fullwidth_code admin_label=&#8221;JFF tabel code&#8221; _builder_version=&#8221;4.27.4&#8243;]<\/p>\n<style>\n  .jfw .tabelsectie { padding:72px 0 56px; }\n  .jfw .tabelsectie .wrap { max-width:900px; }\n  .jfw .tabelsectie h2 { font-size:clamp(24px,3.2vw,32px); font-weight:800; color:var(--navy9); text-wrap:balance; }\n  .jfw .tabelsectie .intro { margin-top:12px; color:var(--soft); }\n  .jfw .tabelbox { margin-top:26px; overflow-x:auto; background:var(--card); border-radius:16px; box-shadow:0 6px 18px rgba(35,46,66,.07); }\n  .jfw .tabelbox table { width:100%; margin:0; border:0; border-collapse:collapse; font-size:15px; font-variant-numeric:tabular-nums; }\n  .jfw .tabelbox th { background:var(--navy9); color:#FFFFFF; text-align:left; padding:12px 16px; font-size:13.5px; font-weight:700; border:0; }\n  .jfw .tabelbox th.num, .jfw .tabelbox td.num { text-align:right; }\n  .jfw .tabelbox td.num { white-space:nowrap; }\n  .jfw .tabelbox td { padding:11px 16px; border:0; border-bottom:1px solid var(--line); color:var(--ink); vertical-align:top; }\n  .jfw .tabelbox tr:last-child td { border-bottom:0; }\n  .jfw .tabelbox.totaal tr:last-child td { font-weight:700; }\n  @media (max-width:520px){ .jfw .tabelbox th, .jfw .tabelbox td { padding:10px 6px; font-size:13px; } }\n  .jfw .voetnoot { margin-top:14px; font-size:13.5px; color:var(--soft); }\n  .jfw .voetnoot p { margin-top:6px; }\n  .jfw .voetnoot a { color:var(--or6); font-weight:700; }\n<\/style>\n<div class=\"jfw\">\n<section class=\"tabelsectie\">\n<div class=\"wrap\">\n<h2>Must-haves on which you can screen a customer service representative<\/h2>\n<pee class=\"intro\">Examples of must-haves you can set for a customer service representative. You choose which ones apply to your job; Jobby automatically screens candidates based on those criteria.<\/pee>\n<div class=\"tabelbox\">\n<table>\n<thead>\n<tr>\n<th>Example of a must-have<\/th>\n<th>Why it counts for this position<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Fluent Dutch and French<\/td>\n<td>Necessary if you serve customers throughout Belgium.<\/td>\n<\/tr>\n<tr>\n<td>Experience with a ticketing system or CRM<\/td>\n<td>Those who have worked with tickets become independent faster.<\/td>\n<\/tr>\n<tr>\n<td>Strong in writing<\/td>\n<td>Needed for clear answers via email or chat.<\/td>\n<\/tr>\n<tr>\n<td>Available for evening or Saturday shifts<\/td>\n<td>Customers expect a response outside of office hours as well.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"voetnoot\"><pee>76% of the Jobby vacancies receive applications within 60 days, and for half of them, the first one arrives within just one day.<\/pee><pee>Do you want to see how it works first? Do the <a href=\"https:\/\/www.jobfunders.com\/nl\/gratis-jobby-test\/\">free Jobby test<\/a> or <a href=\"https:\/\/www.jobfunders.com\/nl\/demo\/\">book a demo<\/a>.<\/pee><\/div>\n<\/p><\/div>\n<\/section>\n<\/div>\n<p>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;JFF info&#8221; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;0px|0px|0px|0px&#8221; custom_margin=&#8221;0px|0px|0px|0px&#8221;][et_pb_fullwidth_code admin_label=&#8221;JFF info code&#8221; _builder_version=&#8221;4.27.4&#8243;]<\/p>\n<style>\n  .jfw .info { background:var(--card); border-top:1px solid var(--line); border-bottom:1px solid var(--line); padding:64px 0; }\n  .jfw .info .wrap { display:grid; grid-template-columns:1.5fr 1fr; gap:48px; align-items:start; }\n  .jfw .info h2 { font-size:clamp(22px,2.8vw,28px); font-weight:800; color:var(--navy9); }\n  .jfw .info ul { margin-top:18px; padding:0; list-style:none; }\n  .jfw .info li { padding-left:28px; position:relative; margin-top:12px; color:var(--soft); }\n  .jfw .info li b { color:var(--ink); }\n  .jfw .info li::before { content:\"\u2713\"; position:absolute; left:0; color:var(--or5); font-weight:800; }\n  .jfw .info li a { color:var(--or6); font-weight:700; }\n  .jfw .bronnen { background:var(--paper); border-radius:16px; padding:24px 26px; }\n  .jfw .bronnen h3 { font-size:15px; font-weight:800; color:var(--navy9); letter-spacing:0.02em; }\n  .jfw .bronnen li::before { content:\"\u2192\"; }\n  .jfw .info ul br { display:none; }\n  @media (max-width:900px){ .jfw .info .wrap { grid-template-columns:1fr; gap:32px; } }\n<\/style>\n<div class=\"jfw\">\n<section class=\"info\">\n<div class=\"wrap\">\n<div>\n<h2>Finding a customer service representative with Jobby<\/h2>\n<ul>\n<li><b>Why searching takes time.<\/b> A customer service representative resolves questions and complaints via phone, email, or chat, and remains calm when a customer is dissatisfied. Employers often look for multilingualism and experience with a ticketing system, and that combination is not always easy to find. On JobFunders, there are 200+ customer service vacancies open in Flanders (surveyed in September 2026): so you are competing with many other employers for the same people.<\/li>\n<li><b>Typical regimes.<\/b> Day shifts with fixed hours, evening or Saturday on-call shifts, hybrid work with work-from-home days, and extra staffing during campaigns or peak periods.<\/li>\n<li><b>This is how Jobby helps.<\/b> Jobby doorzoekt 24\/7 talentpools met 260.000+ profielen en activeert ook passieve kandidaten die niet op vacatures reageren. De eerste sms-uitnodigingen vertrekken binnen 2 minuten na activatie; je eerste kandidaten zie je binnen 48 uur. Zet je &#8220;vlot Frans&#8221; en &#8220;ervaring met een CRM&#8221; als must-have, dan krijg je enkel kandidaten die klanten meteen in beide talen kunnen helpen.<\/li>\n<li><b>Minimum wage.<\/b> The applicable minimum wage depends on the joint committee of your company. For employees at employers in joint committee 200, the minimum wages are listed on our page about <a href=\"https:\/\/www.jobfunders.com\/nl\/loon-administratief-medewerker\/\">the minimum wage of an administrative employee<\/a>; de andere barema&#8217;s vind je in de <a href=\"https:\/\/minimumlonen.be\/index.html\" target=\"_blank\" rel=\"noopener\">minimum wage database<\/a>.<\/li>\n<li><b>Fair price.<\/b> An annual subscription of \u20ac1,500 (Solo) to \u20ac6,000 (Scale) with a match guarantee, or \u20ac100 per approved candidate. A free ATS is included and there are no selection fees.<\/li>\n<li><b>And compared to interim?<\/b> As a market average, a traditional interim agency charges a coefficient of approximately 2.10 on the gross salary for the duration of the interim period. If you still wish to start on an interim basis, Jobby finds and screens the candidate, and you work via payroll for an interim partner at a market-average coefficient of approximately 1.60. These are estimates: adjust them with your figures in the <a href=\"https:\/\/www.jobfunders.com\/nl\/rekruteringskosten-calculator\/\">recruitment cost calculator<\/a>. If you need customer service representatives who are immediately available on very short notice, an interim agency can be the right choice.<\/li>\n<\/ul><\/div>\n<div class=\"bronnen\">\n<h3>Useful links<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.jobfunders.com\/nl\/werkgevers\/\">This is how JobFunders works for employers<\/a><\/li>\n<li><a href=\"https:\/\/www.jobfunders.com\/nl\/vacatures-klantendienst\/\">Customer Service Vacancies<\/a><\/li>\n<li><a href=\"https:\/\/www.jobfunders.com\/nl\/loon-administratief-medewerker\/\">The minimum wage of an administrative employee<\/a><\/li>\n<li><a href=\"https:\/\/www.jobfunders.com\/nl\/rekruteringskosten-calculator\/\">Recruitment cost calculator<\/a><\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/section>\n<\/div>\n<p>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;JFF faq&#8221; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;0px|0px|0px|0px&#8221; custom_margin=&#8221;0px|0px|0px|0px&#8221;][et_pb_fullwidth_code admin_label=&#8221;JFF faq code&#8221; _builder_version=&#8221;4.27.4&#8243;]<\/p>\n<style>\n  .jfw .faq { padding:72px 0; }\n  .jfw .faq .wrap { max-width:820px; }\n  .jfw .faq h2 { font-size:clamp(24px,3.2vw,32px); font-weight:800; color:var(--navy9); text-align:center; }\n  .jfw .faq details { margin-top:14px; background:var(--card); border-radius:12px; padding:18px 22px; }\n  .jfw .faq summary { font-weight:700; cursor:pointer; color:var(--navy9); }\n  .jfw .faq details p { margin-top:10px; color:var(--soft); font-size:15px; }\n  .jfw .faq details a { color:var(--or6); font-weight:700; }\n  .jfw .faq .kruis { margin-top:30px; padding-top:20px; border-top:1px solid var(--line); font-size:14.5px; color:var(--soft); }\n  .jfw .faq .kruis a { color:var(--or6); font-weight:700; white-space:nowrap; }\n<\/style>\n<div class=\"jfw\">\n<section class=\"faq\">\n<div class=\"wrap\">\n<h2>Frequently Asked Questions<\/h2>\n<details open>\n<summary>Can Jobby find customer service representatives with remote work?<\/summary>\n<pee>Yes. Mention the work-from-home policy in your job posting and list the key skills as must-haves. Jobby automatically screens and invites suitable candidates.<\/pee><\/details>\n<details>\n<summary>What is the difference between customer service and reception?<\/summary>\n<pee>Reception receives visitors and answers general calls, while customer service resolves customer inquiries and complaints, often via telephone, email, or chat. You describe the specific tasks involved yourself in your job advertisement.<\/pee><\/details>\n<details>\n<summary>How quickly do I get candidates via Jobby?<\/summary>\n<pee>After activation, the first SMS invitations are sent within 2 minutes, and you will see your first candidates within 48 hours. 76% of the Jobby vacancies receive applications within 60 days, and for half of them, the first one arrives within just one day.<\/pee><\/details>\n<details>\n<summary>How much does Jobby cost?<\/summary>\n<pee>You choose an annual subscription from \u20ac1,500 (Solo) to \u20ac6,000 (Scale) with a match guarantee, or you pay \u20ac100 per approved candidate. A free ATS is included and there are no selection fees. Want to see it work first? Take the <a href=\"https:\/\/www.jobfunders.com\/nl\/gratis-jobby-test\/\">free Jobby test<\/a>.<\/pee><\/details>\n<pee class=\"kruis\">Also interesting: <a href=\"https:\/\/www.jobfunders.com\/nl\/werkgevers\/\">This is how JobFunders works for employers<\/a> \u00b7 <a href=\"https:\/\/www.jobfunders.com\/nl\/onthaalmedewerker-aanwerven\/\">Hire a receptionist<\/a> \u00b7 <a href=\"https:\/\/www.jobfunders.com\/nl\/vacatures-klantendienst\/\">Customer Service Vacancies<\/a> \u00b7 <a href=\"https:\/\/www.jobfunders.com\/nl\/loon-administratief-medewerker\/\">The minimum wage of an administrative employee<\/a> \u00b7 <a href=\"https:\/\/www.jobfunders.com\/nl\/werkgevers\/\">This is how JobFunders works for employers<\/a><\/pee>\n  <\/div>\n<\/section>\n<\/div>\n<p>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;JFF cta&#8221; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;0px|0px|0px|0px&#8221; custom_margin=&#8221;0px|0px|0px|0px&#8221;][et_pb_fullwidth_code admin_label=&#8221;JFF cta code&#8221; _builder_version=&#8221;4.27.4&#8243;]<\/p>\n<style>\n  .jfw .verder { background:var(--navy9); padding:76px 0 84px; text-align:center; }\n  .jfw .verder h2 { font-size:clamp(26px,3.6vw,38px); font-weight:800; color:#FFFFFF; text-wrap:balance; }\n  .jfw .verder p { color:#C2CBDC; max-width:58ch; margin:16px auto 0; }\n  .jfw .verder .ctas { margin-top:32px; display:flex; gap:14px; justify-content:center; flex-wrap:wrap; }\n  .jfw .verder .fine { margin-top:26px; font-size:13.5px; color:#8D99B0; }\n  .jfw .ctas br { display:none; }\n<\/style>\n<div class=\"jfw\">\n<section class=\"verder\">\n<div class=\"wrap\">\n    <span class=\"eyebrow\">For employers<\/span><\/p>\n<h2>Find staff while you simply continue working<\/h2>\n<pee>Jobby recruits, you hire. The first SMS invitations are sent within 2 minutes of activation, and Jobby automatically screens for the must-haves you specify for your customer service representative.<\/pee>\n<div class=\"ctas\"><a class=\"btn btn-primary\" href=\"https:\/\/www.jobfunders.com\/nl\/gratis-jobby-test\/\">Test Jobby for free<\/a><a class=\"btn btn-lijn\" href=\"https:\/\/www.jobfunders.com\/nl\/demo\/\">Book a demo<\/a><\/div>\n<pee class=\"fine\">Jobby recruits. You hire. 24\/7.<\/pee>\n  <\/div>\n<\/section>\n<\/div>\n<p>[\/et_pb_fullwidth_code][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"class_list":["post-35051","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.jobfunders.com\/en\/wp-json\/wp\/v2\/pages\/35051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jobfunders.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jobfunders.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jobfunders.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jobfunders.com\/en\/wp-json\/wp\/v2\/comments?post=35051"}],"version-history":[{"count":1,"href":"https:\/\/www.jobfunders.com\/en\/wp-json\/wp\/v2\/pages\/35051\/revisions"}],"predecessor-version":[{"id":35052,"href":"https:\/\/www.jobfunders.com\/en\/wp-json\/wp\/v2\/pages\/35051\/revisions\/35052"}],"wp:attachment":[{"href":"https:\/\/www.jobfunders.com\/en\/wp-json\/wp\/v2\/media?parent=35051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}